Privacy Policy

Our Promise to Secure Your Personal Information

Cobay and its affiliates (collectively called "Cobay Group") understand the importance of privacy. Cobay will handle your data collected through the websites at www.cobay.com, the mobile applications, API-related services, and affiliated websites owned by Cobay Group (collectively, the "Website") based on our commitment to respecting the individual and by this Privacy Policy.

BY ACCESSING OR USING THE WEBSITE IN ANY FORM, INCLUDING BROWSING, MAKING PURCHASES, OR USING ANY SERVICES OFFERED THROUGH THE WEBSITE, YOU AGREE TO THE COBAY PRIVACY POLICY ("Privacy Policy"). If you disagree with this Privacy Policy, please do not provide any personal data and avoid using the Website. This Privacy Policy defines the terms used in Cobay's Terms of Use.

Information Collection

We collect information when you register, place an order, subscribe to our newsletter, or use other site features. This includes personal details such as name, email, address, payment information, and any other relevant data.

We collect Personal Data when you:

  • Create an account on the Website.
  • Make an online purchase from Cobay.
  • Request customer service or contact us.
  • Link an email account or other third-party account to your Cobay account.
  • Submit a review or post any User Content on the Website.
  • Otherwise submit Personal Data to Cobay.

This privacy policy was last updated on 23/07/2024. For any questions regarding this privacy policy, please contact us at support@cobay.com.

Cookies

We use cookies to enhance site navigation and analyze site usage. Users can control cookie preferences through their browser settings.

Disclosure of Information

Cobay.com employs advanced security measures to protect your information from loss, misuse, and unauthorized alteration. We utilize industry-standard practices, including encrypted storage and robust password protection systems, to ensure the confidentiality of your data.

Data Rights and Compliance

Cobay adheres to GDPR, CCPA, and other relevant data protection regulations. Users have the right to access, correct, or delete their personal information.

Security Procedures

We do not sell, rent, or loan your personal information to third parties without your consent. For example, we do not sell your email address or other information to mass marketers. However, members of the Cobay Group may contact you with special offers and information related to products you have purchased or shown interest in.

Security Standards

Our secure server software (SSL) is among the best available for secure commerce transactions. It encrypts all of your personal information, including your credit card number, name, and address, ensuring it cannot be read as it travels over the Internet.

We do not accept credit card numbers sent by email. You should never send credit card information via email, as it is not secure.

Privacy of Children Online

We are dedicated to protecting the online privacy of children. Cobay does not knowingly collect Personal Data from children under the age of 18 without parental consent. If we discover that we have inadvertently collected Personal Data from a child under 18, we will promptly delete that information from our records.

Limitation of Liability

EXCEPT WHERE PROHIBITED BY LAW, UNDER NO CIRCUMSTANCES SHALL COBAY BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES (EVEN IF COBAY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) RESULTING FROM ANY ASPECT OF COBAY'S USE OF THE PERSONAL DATA OF ANY THIRD PARTY PROVIDED BY YOU AND/OR YOUR COMPANY. THESE LIMITATIONS SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW.

Links to Other Websites

Our website may contain links to external websites. These links do not imply endorsement or affiliation. We do not control these third-party sites, and accessing them is at your own risk. Always review the privacy policy of any third-party website before sharing personal information.

International

As a global entity, Cobay may process, store, and transfer Personal Data in the United States or other countries where Cobay Group’s companies are located. Cobay ensures that all companies within the Cobay Group adequately protect your Personal Data by implementing standard data protection clauses adopted by the Commission or similar mechanisms.

Contact Us

For more information about our privacy policy, please contact us at support@cobay.com. We reserve the right to modify this policy in the future.